Frequently Asked Questions

Everything you need to know about your ESR shopping experience.

What is the typical shipping timeframe for orders?

Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.

What is your return policy for electronic accessories?

We offer a 30-day money-back guarantee on all products. Items must be returned in their original packaging and in unused condition to qualify for a full refund.

Do ESR products come with a warranty?

Yes, most ESR products include a 12-month warranty covering manufacturing defects. You can extend this to 24 months by registering your product on our official website.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order once it has shipped?

Once your order is dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are your screen protectors and cases compatible with wireless charging?

Absolutely. Our cases and screen protectors are precision-engineered to be thin enough to support Qi-standard wireless charging and MagSafe technology without interference.