Returns & Exchanges

At ESR, we stand behind the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in their original condition. Whether it's a fit issue or a change of mind, we are committed to ensuring you find the perfect electronic solution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, including all manuals and accessories, to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned electronics, your refund or exchange will be processed within 5-7 business days to your original payment method.